"La Calidad de Servicio y la Satisfacción del Cliente de las Empresas de Transporte de Pasajeros Interprovinciales de la Ciudad de Abancay, 2014" / (Registro nro. 32352)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01856nam a22003137a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250213092841.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190123b2017 pe |||||r|||| 00| 0 spa d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UNAMBA |
| Language of cataloging | spa |
| Transcribing agency | Biblioteca Central-CRAI |
| 041 ## - LANGUAGE CODE | |
| Language code of original | spa |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | T-AEM |
| Item number | C |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 23779 |
| Personal name | Cosio Peña, Rosmery |
| Titles and words associated with a name | (Bachiller) |
| Relator term | Autor |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 23780 |
| Personal name | Taipe Cruz, Fanny Yanira |
| Titles and words associated with a name | (Bachiller) |
| Relator term | Autor |
| 245 ## - TITLE STATEMENT | |
| Title | "La Calidad de Servicio y la Satisfacción del Cliente de las Empresas de Transporte de Pasajeros Interprovinciales de la Ciudad de Abancay, 2014" / |
| Statement of responsibility, etc. | Rosmery Cosio Peña y Fanny Yanira Taipe Cruz |
| Medium | [Empastado] |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Abancay - Apurímac - Perú: |
| Name of publisher, distributor, etc. | E.A.P. Administración de Empresas - UNAMBA, |
| Date of publication, distribution, etc. | 2017 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 120 páginas, 7 páginas sin compaginar al final |
| Other physical details | : Empastado color anaranjado |
| Dimensions | ; 21.9 x 30.8 centímetros. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION | |
| Dates of publication and/or sequential designation | Febrero 2017 |
| 500 ## - GENERAL NOTE | |
| General note | Trabajo de Investigación realizado por bachiller de la E.A.P. de Administración de Empresas, Facultad de Administración de la Universidad Nacional Micaela Bastidas de Apurímac. |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Para optar el Titulo de Licenciado en Administración de Empresas |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Bibliografía de la página 118 - 119 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | El presente trabajo tiene como objetivo principal determinar el grado de relación que existente entre la calidad de servicio y la satisfacción del cliente de las empresas de transporte de pasajeros interprovincial de la ciudad de Abancay. |
| 526 ## - STUDY PROGRAM INFORMATION NOTE | |
| Program name | Pregrado |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 23784 |
| Topical term or geographic name entry element | CALIDAD DE SERVIO Y SATISFACCIÓN DEL CLIENTE EN LAS EMPRESAS DE TRANSPORTE DE PASAJEROS |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 23785 |
| Topical term or geographic name entry element | EMPRESA DE TRANSPORTES INTERPROVINCIALES DE ABANCAY - 2014 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 23472 |
| Personal name | Vilca Cáceres, Marina |
| Relator term | Asesor de Tesis |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Link text | Click aqui para Descargar en PDF |
| 910 ## - USER-OPTION DATA (OCLC) | |
| User-option data | Jersson Jorge Corilla Miranda |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | |
| Edition | 1 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Biblioteca Central - Sala de Referencias | Biblioteca Central - Sala de Referencias | 01/17/2018 | T-AEM / C | SK01SRT00711 | 01/25/2019 | 1 | 01/25/2019 | Libros | |||||
| Dewey Decimal Classification | Biblioteca Central - Sala de Referencias | Biblioteca Central - Sala de Referencias | 01/17/2018 | T-AEM / C | SK01SRT00712 | 01/25/2019 | 2 | 01/25/2019 | Libros | |||||
| Dewey Decimal Classification | Biblioteca Central - Sala de Referencias | Biblioteca Central - Sala de Referencias | 01/17/2018 | T-AEM / C | SK01SRT00709 | 01/25/2019 | 3 | 01/25/2019 | Libros | |||||
| Dewey Decimal Classification | Biblioteca Central - Sala de Referencias | Biblioteca Central - Sala de Referencias | 01/17/2018 | T-AEM / C | SK01SRT00710 | 01/25/2019 | 4 | 01/25/2019 | Libros |
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